Darca Hub

Support Guides

Here at Britannia we like to provide you with as much support as possible. To make sure you're always connected, able to get the most out of our systems and understand the differences between different packages, we have created some easy to read guides to help you along the way.
To view any of the support documents select any of the links below.

  • Update Data

    Step by step guide how to;

    • Download & merge the data into the existing graph.
    • Configure automatic updates 
    Open Guide

  • Enabling & Disabling a Channel Inc Alarm Settings

    Step by step guide how to;

    • Enabling & disabling which channels are logging
    • Setting alarm thresholds

    Open Guide

  • Squirrel Setup

    Step by step guide how to;

    • Update logger date & time 
    • Change the log interval
    Open Guide

  • Control Logger by SMS Message

    For newer logger versions (SMS450 & SMS250) the user can request information & control the logger by SMS.


    • STATUS - Replies with an SMS message detailing logger information such as; logging status, mains power on/off, amount of memory used, logger interval setting and if any transmitter battery levels are <10%.
    • MUTE - Allows  an alarm to be muted until 12 noon.
    • ALARM -  Allows a muted alarm to be cleared/ unmuted.
    Open Guide

  • Exporting Data

    Step by step guide how to;

    • Export Data
    Open Guide

  • Connection Issues

    Step by step guide how to;

    • Error Messages (Coms error/ selected communication could not be initialised)
    • Initial Checks
    • Identify Direct or LAN connection
    • Direction Connection support
    • LAN Connection support
    Open Guide

  • SMS Alarm Contacts

    Step by step guide how to;

    • Adding, editing or removing alarm contacts that receive SMS notifications
    • Examples of SMS notifications
    • Understanding Logger OK SMS
    Open Guide

  • Metering Feature

    Step by step guide how to;

    • Explaination of the different metering visuals
    Open Guide

  • Charts & Graphing Tools

    Step by step guide how to;

    • View charts
    • Add chart notes
    • Chart graphing tools
    Open Guide

  • Optional Hardware Guides

    Step by step guide how to;

    • Programming Auto dialler units (Pre-recorded alert unit)
    • Moxa
    • Repeaters
    Go to Optional Hardware Page

  • Complete Manual

    View & download the current Darca Hub manual

    Manual