Darca Connect

Support Guides

Here at Britannia we like to provide you with as much support as possible. To make sure you're always connected, able to get the most out of our systems and understand the differences between different packages, we have created some easy to read guides to help you along the way.
To view any of the support documents select any of the links below.

  • User Access & Credentials

    Step by step guide how to;

    • How to log in with MFA
    • Reset forgotten password
    • Editing user details & password
    • Navigating sites when configured as a Multi-Site user
    Open Guide

  • Manage Users

    Step by step guide how to;

    • Users overview - details what privilages are available to each user type
    • Add a new user
    • Edit a user
    • Delete a user

    Open Guide

  • Latest Values

    Step by step guide how to;

    • View the latest values
    • Change latest values meter view
    Open Guide

  • Alarms

    Step by step guide how to;

    • View active alarms
    • Mute active alarms
    • Alarm thresholds & settings
    • Darca Hub offline notifcation alarm
    Open Guide

  • SMS & Email Contact Details

    Step by step guide how to;

    • Understanding SMS & email grouping
    • SMS & email notifcation examples & explaination
    • Logger OK notfication
    Open Guide

  • Exporting Data

    Step by step guide how to;

    • Export Data
    Open Guide

  • Control Logger by SMS Message

    For newer logger versions (SMS450 & SMS250) the user can request information & control the logger by SMS.


    • STATUS - Replies with an SMS message detailing logger information such as; logging status, mains power on/off, amount of memory used, logger interval setting and if any transmitter battery levels are <10%.
    • MUTE - Allows  an alarm to be muted until 12 noon.
    • ALARM -  Allows a muted alarm to be cleared/ unmuted.
    Open Guide

  • Complete Manual

    View & download the current Darca Connect manual - Click here

    Overview Guide

  • Site Management

    Step by step guide how to;

    • View & modify site details such as site name and image.
    • View & modify the site users details and permissions.
    • View distributor contact details
    Open Guide

  • Dashboard

    Step by step guide how to;

    • How to add the different report, meter, chart widgets
    • Update dashboard value using refresh values
    • Dashboard indicators such as; channels logging/ not logging, No Data, Out of Date Warning symbol
    Open Guide

  • Charts & Graphing Tools

    Step by step guide how to;

    • View charts
    • Add chart notes
    • Chart graphing tools
    Open Guide

  • Logger Configuration

    Step by step guide how to;

    • Enabling & disabling which channels are logging
    • Renaming channels
    Open Guide

  • Reports

    Step by step guide how to;

    • Overview of the different reports
    • Setup scheduled email reports
    Open Guide

  • Miscellaneous Settings

    Step by step guide how to;

    • Programming Auto dialler units (Pre-recorded alert unit)
    • Moxa
    • Repeater
    Open Guide

  • Optional Hardware Guides

    Step by step guide how to;

    • Programming Auto dialler units (Pre-recorded alert unit)
    • Moxa
    • Repeaters
    Go to Optional Hardware Page

  • Overview

    Guide providing the explaination of Darca Connect.


    • System Requirements
    • Retention & Destruction of Data
    • Annual Subscription
    • Backup
    • New Features 
    Overview Guide